In order to provide the best access to classroom materials and services for colleges, universities and other educational institutions, Follett had to catch up to the technology at the students fingertips. Why was it so easy to download music, videos and books to their devices, but textbooks were still stuck in the 19th century? Follett was in pursuit to change that, and enlisted the digital expertise of Razorfish to build the digital design system that could support their textbook exchange services.